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TulipGourmet is upfront

Store Policies and Conditions of Use

Conditions of Use

The policies , terms, and conditions described below, as well as the details on our privacy notice page, and shipping info page, returns policy page which are included herein by reference, constitute the 'conditions of use' for the TulipGourmet web site.. By using this web site, or placing of an order, you agree to abide by these 'conditions of use. By using this site, you agree that your use is at your sole risk. TulipGourmet will not be liable for any damages of any kind arising from this site. Which includes but not limited to direct, indirect, incidental, or consequential damages

Payment Options

We accept the following payment methods for all orders:

Amazon Payments: Use Amazon Payments to pay securely by Visa, MasterCard, American Express, Discover, Diners Club, JCB, Bank Account, and Amazon Payments Balances. When you pay with Amazon Payments, you're protected by Amazon's A-to-z Guarantee buyer protection program. Learn More

Order Status

After you purchase an item you will receive an Order Confirmation e-mail that acknowledges we have received your order. At this time we will begin processing your order and we will prepare your item(s) for shipping. When your package leaves our warehouse, you will receive another e-mail to let you know that it has been shipped and provide you with the USPS delivery confirmation or UPS tracking number.

You can also check on the status of your order by logging into your account.and viewing the details of your previous orders.

Please see our shipping info page for additional information on shipping rates, shipping methods, shipping dates and estimated delivery times.

Order Cancellation policy

Orders which show a status of 'pending' or 'processing' may be canceled by the buyer by notifying us through our Contact Us page.

Orders which show a status of 'shipment pending' may not be canceled by the buyer because the order has already been either packed for shipment and shipped, or sent to our suppliers for fulfillment.

We reserve the right to cancel any order at any time. In the event an order is canceled by us after payment is made the buyer will be entitled to a full refund of their payment.

Pricing, Availability and Out-of-Stock Products

TulipGourmet reserves the right to change prices for products displayed on its web site at any time..

. All items for sale on TulipGourmet should be in stock and ready to ship daily but just because the item you ordered is NOT identified as out-of-stock does not necessarily mean that it will be in-stock at the moment you order it. We will notify you if the item you ordered is out-of-stock. We first try to reply via email and give you 3 days to reply. If we have not heard from you we will then try to call you at the numbers you provide with your order. If the item you ordered is out-of-stock, you may cancel your order at any time prior to shipping.

Order Acceptance Policy

TulipGourmet reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.  We also reserve the right to cancel orders at any time.  In the event an order is canceled by us after payment is made the buyer will be entitled to a full refund of their payment.

Please note: for security reasons we do not accept orders placed from anonymous proxy IP addresses.

Privacy Policy

Your privacy is important to us. We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. See our privacy notice page for our full privacy policy..

Shipping Costs and Information

Please see our shipping info page for information on shipping rates, shipping methods, shipping dates and estimated delivery times..

Returns Policy

Please see our returns policy page for information on our return policies and the procedure for returning items. You must obtain an RMA number when returning an item. See our returns policy for further details..

.Credit Card Chargeback and Fraud Policy

You understand, acknowledge and agree that by using the TulipGourmet website, you agree to, and are bound by our Credit Card ChargeBack and Fraud Policy.

TulipGourmet does not tolerate credit card fraud. It is our policy to report all forms of Credit/Debit Card fraud to the appropriate legal authorities and to vigorously prosecute individuals and/or companies that commit Credit/Debit Card fraud by means of chargebacks, use of fraudulent Credit/Debit Cards or other forms of Credit/Debit Card fraud. We consider Credit/Debit Card chargebacks for items ordered and delivered to the buyer to be prima fascia evidence of theft.

In addition, we will pursue civil legal action, including referral of the buyer to a collection agency and reporting of their account to all 3 major credit bureaus as a delinquent collection account. In any civil action we will seek recovery of the charged back amount as well as any loss of income related to the fraud, including business, legal fees, research costs, chargeback fees, employee down time and loss of revenues.

In addition, TulipGourmet considers credit card chargebacks to be fraud if you have made no reasonable effort to notify us by email that a problem existed, or to resolve or clarify a situation or matter.  

Other Terms and Conditions

TulipGourmet is not responsible for typographic errors.

TulipGourmet reserves the right to change the terms and conditions of sale on its web site at any time.

All sales on the TulipGourmet web site are governed by the laws of the State of New York.

Why Shopping With Us Is Safe

Our server is located at a state-of-the-art, highly secure data center. Your personal information is always secure behind corporate firewalls and 24x7x356 security management. We also implement the highest secure shopping option available with Secure Socket Layer (SSL) technology secured by a PositiveSSL SSL Certificate, where all you personal information including credit card numbers are stored and transmitted securely between you and our web site..


Sales Tax

TulipGourmet only collects sales tax on orders being shipped to an address within New York State. There is no tax collected for orders shipped outside of New York State.

Limitation of Liability

You agree that the sole and exclusive maximum liability to TulipGourmet arising from any product sold on the TulipGourmet.com website shall be the price of the product ordered. In no event shall TulipGourmet, its directors, officers, employees, parent company, or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold. Except as expressly stated herein, TulipGourmet makes no representations or warranties, either expressed or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose.
The TulipGourmet.com website and the materials therein are provided "as is". TulipGourmet makes no representations or warranties, either expressed or implied, of any kind with respect to the TulipGourmet.com website, its operations, contents, information, or materials


Legal Jurisdiction & Venue
You agree that any legal action brought against TulipGourmet shall be governed by the laws of the State of New York without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders placed on www.TulipGourmet.com shall be an appropriate federal or state court located in New York County, and you agree to accept service by mail and hereby waive any defense of any kind related to jurisdiction or venue.